Nell: David has registered a complaint on his feedback form.
Me: What feedback form?
Nell: We all have them. They are submitted once a month.
Me: I’ve never seen one.
Nell: Kev does yours. It works best that way. We need concise feedback not ramblings.
Me: That’s not fair. I don’t ramble.
Nell: Anyway, David feels strongly that portion sizes have been reduced.
Me: Is that why he has been carrying his bowl around?
Nell: Yes. His Oliver Twist act. Only now he scrapes at it with his paw. So annoying.
Me: It is.
Nell: I’ve told him that the committee will review his complaint and get back to him.
Me: What committee?
Nell: Honestly, sometimes I wonder if you are living in the real world. How do you think everything here runs so smoothly?
Me: Who is on the committee?
Nell: Myself, Mutley and Poppy with guest member Jonathan representing visitors. Oh, and Kev of course.
Me: Kev? Why not me?
Nell: You are not a committee person. We need decision makers.
Me: May I point out that Mutley is deaf?
Nell: All feedback is submitted in writing. Do keep up. Now, if you could stop criticising our members I would like to go to my meeting. The others are waiting and we have a complaint to discuss.
Me: Yes. Sorry.
